A while back at Daily Nous, there was a thread on 'journal horror stories', one of which involved a single journal 'misplacing' a large number of manuscripts, claiming the papers were sent out to referees when this never occurred. Although this is an extreme and isolated case, the DN horror stories thread suggests that authors often run into less serious problems. This coheres with my experience on social media, where I often run into posts where people say things like, 'My paper has been under review at journal X for Y months. Should I email the editor to find out what's going on?'. Oftentimes, people express some trepidation about emailing editors, as they don't want to negatively influence the outcome. They just want to know what's going on with the paper.
Given that these kinds of situations give rise to stress for authors and extra work for editors (reading and responding to emails), I wonder whether something could be done to make things better. So here's an idea that I had: why not just improve journal submission portals (e.g. Editorial Manager) to give more information? Here's what I have in mind. When I log in as a reviewer at many journals, the software typically tells me when my review is due, as well as how many other referees there are. Why couldn't the journal submission software give similar information to authors, as in something like this:
Referee 1: review competed on 4/5/2021.
Referee 2: review due on 4/10/2021.
Referee 3: review 1 month overdue.
This could, obviously, give authors precisely the kind of information they want about where their paper is in the review process. Also, sometimes when a journal is taking a long time (say, 8 months or longer), authors want to know whether they should keep the paper under review or withdraw it. Given that this decision could turn on the likelihood that the paper will be rejected, why couldn't the submission software give the author information on what the referee recommended, as in:
Referee 1: review competed on 4/5/2021 (recommendation reject).
Given that journals typically require two 'accept' verdict to accept a paper, knowing that one reviewer recommended rejecting the paper could be important information for authors to have (and it's worth noting, again, that when reviewers log in they often have access to this kind of information – so why shouldn't authors?). Finally, it seems to me that this kind of system might help improve review times at slow journals. Given that it would inform authors when reviews are well overdue, authors could contact journal editors specifically when there is an overdue review holding up the process (which, or so I understand, is one of the main reasons for delays in the review process). This could then lead editors to address tardy reviewers more promptly, etc.
Finally, it seems to me that other forms of information could also be included in submission portals, such as information about securing reviewers in the first place, as in:
Referee 1: review requested 4/5/2021, awaiting reply.
What do you all think? Do you think it would be better for authors and editors for journal submission software to include more information like this?
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