In our November “how can we help you?” thread, a reader writes:
I submitted a paper to one of the Springer journals seven months ago. Since then, I’ve twice emailed the handling editor, and these emails have not received any response. I wrote to the Journal’s Editorial Office Assistant, and that person acted in a professional manner, emailed the handling editor, but also didn’t get any response. However, the status of the paper changed in the meantime to “Reviewers Assigned”. But it seems fake – Editorial Office Assistant told me that no invitation for review has been sent, the editor just clicked something to pretend that they are doing something.
I find this unacceptable and disrespectful. C’mon, 7 months is not enough to take a look at the paper abstract/intro and make a decision on whether it will be sent for review? What should I do? Should I simply withdraw my paper? Or perhaps I should try emailing the editor-in-chief first? Honestly, I’m inclined to write an angry email stating that not only will I withdraw my paper, but I will also refuse to consider sending them any of my work in the future, and they should refrain from sending me invitations for review. If we, the authors, accept anything, then journals have absolutely no incentive to change bad practices…
I think at this point I would probably send a polite email to the EiC describing and inquiring about the situation, and go from there. The EiC could be helpful or they might not be. If the latter, I would probably politely inform them that I withdraw the paper. One could always add a missive that one plans to never submit there again, but if the EiC isn’t helpful in the first place it’s not clear that telling them that would have any real practical effect.
What do readers think?
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