In our newest “how can we help you?” thread, a reader asks:
A journal paper of mine has almost certainly fallen through the cracks and I literally cannot contact the editor. It’s been in “Decision in Process” mode for 3 months, but more worryingly, I’ve sent emails through Editorial Manager that all bounce back with a Failure to Send notification, and I’ve even tried emailing the Editor’s work email, which also bounce back. There is not even a “withdraw submission” option.
I know that the journal is still actively processing submissions, since I have heard from friends that they have received decisions from the same journal in the last several weeks. So there really is every reason to think that my paper has been overlooked somehow. What do I do??
I’m sorry the OP is dealing with this. I’m not sure what they should do, but if it were me I’d just send an email to the editor’s work email indicating that I’m withdrawing a paper and then consider the paper withdrawn. If the email doesn’t go through because there is no way to contact the editor, than that’s on them, not you. Otherwise, I’m not sure. Maybe contact the publisher?
What do readers think?
Yup, I was going to write the same thing